Select Uninstall a program from the Programs group. Type Control Panel in the search box at the bottom of the Windows screen. If the issue recurs, remove the last add-in to be added. Repeat until either all add-ins have been re-added, or the issue recurs. If the issue doesn't recur, add the next add-in. If the issue doesn't recur, start adding the add-ins back one at a time.Īfter adding each add-in, exit then re-open Outlook. Select any active check boxes to clear them, and then select OK. If Outlook doesn't crash or hang, continue by selecting File > Options > Add-Ins.Īt the bottom of the window, select COM Add-ins and then select Go. Press the Windows logo key + R to open a Run dialog box.Įnter Outlook /safe, choose a profile if prompted, and then select OK. Investigate possible issues caused by add-ins If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. Try steps 1 through 3 in order until the issue is cleared. Outlook crashes even though you aren't actively using it. If you own a personal license for your installation of Office Apps, we do not recommend using this tool.This article describes how to troubleshoot Microsoft Outlook when it's used together with Microsoft 365 and: The Tool will remove the Office Apps license files on your mac and thus allow you to re-sign in using your La Trobe account to activate. The SaRA tool can be downloaded here.Ĭommon issues with the MacOS Office Apps can be resolved by running the Office License Removal Tool.
This tool will ask a series of questions regarding the issue your experiencing with Office Apps and attempt to solve them automatically. If issues persist with activation, you can try running the Microsoft Support and Recovery Assistant (SaRA). After the repair is complete, restart your PC and try launching one of the apps again. You will be presented with an option to run a 'Quick' or 'Full' repair. Select 'Microsoft 365 Apps for enterprise' (yours may be named slightly different) and click ' Change'. Do do this, open Control Panel > Programs & Features. Common issues with the Windows Office Apps can be resolved by running a repair of the installation.
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